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6 Characteristics of Trustworthy Office Removal Companies


Relocating a business is hard without having to worry about the reliability and trustworthiness of the office removal companies.  It is important to do a little research into the various office removal companies before you hire one. Do not hesitate to ask questions and get written confirmations and quotes. It is important to have a moving strategy in place, and part of the process is to ensure that you hire the right relocation company. That can be difficult, especially with so many companies promising that they are the best. You undoubtedly have a long to-do list, but that does not mean that you can overlook the importance of researching potential service providers. To make the choice between office removal companies easier, consider these six characteristics of professional office removal companies:

Established, Experienced, and With A Good Reputation

The community is a good place to start if you are looking for honest reviews. You can even Google the company name to see what past customers have to say about their service. Do not be put off by one or two unhappy customers; more important is to look at why the customer was unhappy and how the company resolved it.

They Ask Pertinent Questions

Office removal companies that have no questions about your move probably will not be prepared on the day. If a removals company is requesting information and digging a little deeper into your requirements, they are showing dedication and the desire to do things by the book. They should be asking what the collection and delivery addresses are, if there are vehicle-size and -weight restrictions, if there are stairs or steep inclines involved, and if you have any valuable or sensitive items that need extra-special care (among many other questions, of course).

Insurance Comes Standard with Removal Packages

Some office removal companies will not even mention insurance and you may very well forget too. Put insurance on your moving to-do list. While accidents and losses may be rare, it is better to be safe than sorry. A removals company that offers insurance cover as part of their moving service can probably be trusted.

The Business is Geared Toward Effective Removals

You would not be too happy if a team of unskilled labourers arrived at your premises in an unmarked bakkie, ready to carry off your sensitive, unboxed IT equipment, would you? A removals company should take pride in their appearance and have the qualified staff and equipment available. Branded vehicles that are fitted with tracking devices as well as added extras such as tail lifts and air suspension systems to protect your valuables are a sure sign that a removals company is dedicated to customer service excellence.

Rates are Transparent

A big problem that some people have experienced with office removal companies is hidden fees. Make sure that there are no additional charges that rear their ugly heads on or after the day of the move. Invite the removal supervisor to visit your premises, so that you can go over absolutely everything to be moved and come up with a quote that is inclusive of all costs.

There Are Optional Extras

An office removal company that simply collects and delivers your furniture and equipment might not be what you are looking for but be careful that it is not what you get. Professional office removal companies will be able to offer you a comprehensive service, from packing and prepping boxes, furniture, and equipment, to dissembling and reassembling furniture and equipment. They should also be able to offer you space planning and layout assistance. That is what the best office relocation companies are all about.

Avoid Disappointing Removal Services

The trick to avoiding disappointing removal services is to ensure that you have done your homework and are hiring the right team for the job. At Elliott Afrovan, we offer our removal services across the country and welcome you to get in touch with us to learn more about our business and how we can simplify your upcoming move for you. For more information and advice, or to get a detailed quotation for your upcoming relocation to compare with other office removal companies, simply contact Elliott Afrovan via email or telephone today.

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